Your store
Growth
Operations
Which describes you?
Enterprise
A custom contract, multistore, three APIs and a team by your side. You talk to an expert, not a form.
Partners
Agencies and specialists earn with CloudCart as experts, affiliates or resellers.
Explore
Which describes you?
Campaigns
Your customers, orders and products are already in your store, and campaigns use them directly. No exporting lists to external tools: the segment is built here, and the message goes out from here.
Email · SMS · Viber · Web Push
Segment1,284 subscribers
No order in 90 daysWe miss you - 10% off with code NOV10 until Sunday
Rosa · NOV10NOV10
Segment → campaign
A segment groups subscribers by a rule: “ordered in the last 30 days,” “viewed a category,” “no order in 90 days.” The campaign runs once or whenever someone enters the segment. Prebuilt automations come with steps and copy filled in. AURA suggests new ones based on the season and customer behavior.
last order more than 90 days ago
Prebuilt in the automation catalog - with steps and copy filled in
cart without an order for over 1 hour
How the reminder works and what the link includes - in “Abandoned carts”
order in the last 30 days
Regular campaign: choose a segment, channel, message and time; it archives itself after sending
viewed a category without ordering from it
The “product” block in the email can show the products that triggered the campaign - different products for each recipient
subscribed in the last 7 days
The code is unique to each recipient and is generated when the message is sent
based on your custom “Birthday” field, filled in by the customer
There is no built-in birthday condition: it works through a custom “Birthday” field that the customer fills in on the form
The customer enters the segment when they meet all conditions and leaves automatically when they no longer do. The forms and fields that populate it are in Subscribers and segments →
The same segment also applies to discounts and cart recommendations.
Channels
Choose the channel based on where your customer will see the message. Everything starts from one screen, and each channel tracks the messages sent and remaining in your plan.
Newsletters and automated emails from your domain, with your sender reputation visible in the admin
Short and urgent: a code that expires tonight or a shipment that goes out today
From a verified business with a green checkmark, where Bulgarian customers are. An image, text, and button in one message. CloudCart is the sender. Your own sender name comes with your own Viber channel, as an add-on to your plan
In the browser, without an email address or phone number. The notification reaches your customer even when they’re not in your store
The counters show usage in the admin: messages sent and remaining on your plan. The numbers are examples.
This is how the message appears to your customer in each channel. You enable channels individually in the admin and receive a notification at 80% of your plan’s limit.
The message
Emails are built from blocks. The “product” block displays a selected product, bestsellers, or the products that triggered the campaign, straight from your catalog. Save the email as a template and use it again.
The new collection is here. Explore what we’ve put together for this season.
Rosa cream, 50 mlselected product · in stock€24.90Save your design and open it in your next campaign. Ready-made automations come with prefilled copy
Edit every block and send yourself a test message before launch
Customer name, personal discount code, store name. Filled in for each recipient individually
Order confirmation, status change, payment received. With the same variables and in your style
SMS, Viber, and Web Push have a text editor with a phone preview, and AURA can write the copy.
If you already use an external email marketing platform, your store connects to it. Customers, subscribers, orders, and products sync every hour, in one direction.
All integrationsA CloudCart consultant walks you through the segments that make sense for your store and launches your first automation.