Shipping

Shipping integration with GLS, DHL and other couriers: to every door in Europe and worldwide

GLS, DHL and DHL Express are built in, along with local couriers such as Econt, DPD, BOX NOW, Sameday and ACS. The customer sees the shipping rate instantly in Checkout and picks a pickup point or parcel locker from the map or a list. The shipping label is created from the order in one click.

Courier offices and parcel lockers in Checkout · Shipping labels from the order · Cash on delivery (COD) reconciled automatically

Built in for your market

Your courier is already here

Every name is a direct integration. The customer sees the rate instantly in Checkout and picks a courier office or parcel locker. Shipping labels and tracking start from the order.

A total of 31 couriers built into the platform

Bulgaria

address, courier office and parcel locker
Econt DPD Bulgaria (Speedy) Box Now Pigeon Express Next Level Glovo · same-city delivery in hours

Romania

and from Bulgaria to Romania with DPD
Sameday FAN Courier Cargus DPD Romania

Greece and Cyprus

courier offices and parcel lockers
ACS Speedex Box Now

The Balkans

Serbia, North Macedonia, Albania, Kosovo, Montenegro
Evropat ELS Logistic MikMik NTC Logistics Albanian Courier

Europe and worldwide

networks and aggregators: many couriers in one integration
GLS DHL and DHL Express EuShipment Sendcloud

The shipment is on its way

From order to door, without leaving the admin

Four steps repeated for every shipment. Scroll to see the cards stack on top of each other.

01

The shipping label is created from the order

One click in the order, and the courier issues a tracking number. Print the PDF label for one order or for many at once. If you turn it on, inventory is deducted and the invoice is issued automatically.

GLS · shipping labelTo: Maria Ivanova, Mariahilf ParcelShop1.2 kgCash on delivery: €133.90
Print PDF
02

The courier picks it up where you choose

From your address, a courier office or a parcel locker. The sender address book is in the courier settings. Pallets cover large shipments, and return labels cover returns.

03

Statuses update automatically

The courier reports where the shipment is, and the order status updates automatically. When the customer pays cash on delivery, the order is marked as paid. No reports to reconcile.

pendingshippedfulfilledpaid
COD payment received · order marked as paid
04

The customer knows where the shipment is

With every status change, the customer receives an email with the tracking number.

Order #1051 has shippedGLS to Mariahilf ParcelShop · 1051 2233 4455
Track your shipment →

Four steps, one screen: the order.

Zones and time slots

Ship on your terms

Where you ship and when. Two settings determine what the customer sees in Checkout.

Shipping zones

Group countries, regions, cities or postal codes into a zone, then add a shipping method and its rate.

  • An entire country, a single region or a single city
  • Postal codes: exact, a range or a wildcard pattern
  • A polygon on the map or a radius in kilometers from a point
  • One method applies worldwide or to just one zone

Time slots

For your own delivery of food or flowers, or same-day delivery in your city. The customer picks a day and time slot. You set an order limit for each slot and your days off.

For courier integrations, time slots come from the courier.

by weightby order valueby order value and weightflat ratefree shipping above a thresholdlive courier ratestore pickup

You set the shipping rate: which rule applies and in which zone.

Before you choose

Questions everyone asks

01 / 05

Does the customer see the shipping cost before paying?

Yes. Couriers such as GLS, DHL and DPD calculate the rate instantly in Checkout. If you prefer your own rates - by weight, by order value or flat - the customer sees those instead. Either way, the amount is in the order before the customer chooses how to pay.

02 / 05

Do you work with GLS and DHL?

Yes. GLS is a pan-European parcel network: you connect it for the country of your GLS contract and ship to any European destination GLS serves, to an address or a GLS ParcelShop. DHL covers international parcels, and DHL Express covers time-critical shipments worldwide. Each gives live rates in Checkout and shipping labels from the order. You need an active contract with the courier and its API credentials.

03 / 05

How does the customer choose a courier office or parcel locker?

From a map in Checkout or from a list. You turn on the map in settings with a Google Maps key. GLS offers its ParcelShops. In Bulgaria, Romania and Greece, Econt, DPD and BOX NOW also offer courier offices and parcel lockers.

04 / 05

Who confirms cash on delivery payments?

The courier. In Bulgaria, Econt and DPD report when the customer pays, and the order is automatically marked as paid. For other methods, you mark it as paid from the order.

05 / 05

Can I ship to other countries?

Yes. GLS covers Europe, and DHL and DHL Express cover the rest of the world. Sendcloud brings couriers such as DHL, DPD, UPS, PostNL, GLS and Colissimo into one account, and EuShipment handles pallets and B2B shipments across the EU. A store in Bulgaria, Romania, Greece or the Balkans also works with the local couriers listed above.

Ready to grow with CloudCart?

Tell us which courier you use, and a consultant will show you how a shipment is created from your order.