Upsell can make your customers’ main purchase more expensive by offering a replacement with a higher class of the same type of product, but at a slightly higher price to the customer or by offering another product with a discount.
Suitable for products which are considered a long-term investment such as equipment. You can offer the customer a more expensive product with additional features by pointing out its advantages and giving him a tempting price.
Suitable for products that are used daily - such as clothes, shoes, cosmetics. You can offer a more expensive, larger product instead of the main one, to a regular or new customer, with a specific discount or free shipping.
Suitable for replacement of the main item with а product аnd a service - such as equipment or software which needs additional maintenance, training for use, repair, and others.
With the help of cross-sell you can offer your customers accompanying products that complement the main product. This will increase your sales, and the customer will be happy that you 'reminded' him of a necessary product.
With this version of Cross-Sell you can offer the customer a related product which complements the value of the product chosen by him. For example, if he orders glasses, you can offer him to buy a case for them.
According to the time of year you can offer an additional product or service. For example, if Christmas is coming up and the customer orders a toy, you can offer a gift box.
This version of Cross-Sell draws customers' attention to relevant but discounted products.
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