Here you will find the most frequently asked questions that the merchants ask us. Learn more about our ecommerce software solution and what other users are interest in.
No. We don’t have any transaction fee.
No. There are no setup fees on any of our plans.
Yes. We offer a free, 14-day trial period of our ecommerce website builder. Start now your new business.
No. You can sign up and use CloudCart for 14 days without entering your credit card details. At the end of your trial, or when you decide to launch your store, you will need to pick a plan and enter your credit card details.
Yes. CloudCart is certified Level 1 PCI DSS compliant. This means all your data and customer information is ultra secure.
No contracts! CloudCart plans are month-to-month or yearly. You can make it simple to start and stop your service at any time
It is simple! First you must to export your data in .csv and then you can easily import (products, vendors, categories, customers etc.) If you need help we can do it for you, free of charge!
Yes. Our 24/7 support team is always here to help you with everything.We also have personal Account Managers available for CloudCart Ultimate plan.
It is simple! You can have your business up and running in one day. Simply register and account, pick your plan and setup your store by following onscreen instructions. You have 14 days to test and practice free of charge!
You have a number of options to accept payments from your customers, such as PayPal, Stripe, Authorize and many more. We are constantly working in integrating different payment providers.
Every CloudCart ecommerce website includes a shared SSL certificate at no additional cost. If you need a custom SSL certificate please contact us.
No. All CloudCart plans include secure, ecommerce hosting for your online store. CloudCart uses one of the best servers, networks and a global CDN to ensure your ecommerce site is reliable and fast from every part of the World
Yes. Your online store can use an existing domain name that you own, or you can purchase a domain name within CloudCart control panel.
Yes. You can use any of integrated major payment providers that CloudCart supports (PayPal, Authorize.net, Stripe, Braintree, Skrill etc.). We support the world’s leading online payment gateways. If you want to use your local payment method, please don’t hesitate to send us an email and we’ll be happy to help you
Yes. CloudCart provide advanced ecommerce marketing tools which will help you to drive your online store's sales.
Yes. CloudCart offer a 2 months free period on everyone of our annual plans, when they are paid upfront.
Absolutely! You can upgrade or downgrade your plan at any time
Yes. If you ever decide that CloudCart isn't the best ecommerce platform for your business, you can cancel your account from your control panel.
Yes you can! CloudCart support user friendly panel to translate your store in your own language. Currently we have in built localization for English, Bulgarian, German, Greek, Arabic, Brazilian and Russian languages.
If you don't renew your trial period we will delete this data after another month
We will be happy to answer all of them. Please send us an email at email@example.com or just call us.
CloudCart is all FREE until you hit your first $1,000 in revenue!
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