# Online store migration without stopping sales | CloudCart Switch platforms while your store keeps selling: products and customers move over, every old URL gets a 301 redirect, and an expert is by your side. Source: https://cloudcart.com/en/migration · CloudCart I have a store elsewhere ## Online store migration: switch platforms, not your business The switch happens while your store keeps selling. Products and customers move over, old URLs lead to new ones, and a CloudCart expert is by your side from the first conversation. [Create a store for €1](https://my.cloudcart.com/register) [Talk to a consultant](https://cloudcart.com/en/contact) Sales keep going · Old URLs redirect · An expert by your side €0 with a 24-month contract · up to 45 days · [Migration offer](https://cloudcart.com/en/offer/online-store-migration) Orders today12received by the old storereceived by the new store Old store · sellingOld store · domain no longer points here yourstore.com New store · being built in CloudCartNew store · selling yourstore.cloudcart.net 0products with variants and images Customers and blog posts 301 for every old URL Test order · successful Domain 1 of 4The old store keeps selling. Products arrive in the new store with their variants and images. - 2 of 4 Customers and blog posts move over. - 3 of 4 Every old URL gets a 301 redirect to the new one. - 4 of 4 You test with test orders. The domain switches over, and the new store starts selling. Scroll - you control the switch Who handles it ## Three paths, the same result Choose based on your time, team, and catalog. No third party stands between you and us. Path 1 ### Our team handles it CloudCart people, not an outside agency. We handle the technical side: URL mapping, products, customers, testing, and the switch. You keep selling. Store URL Send The CloudCart team takes over URL mapping and productsCustomers and articlesTesting and the switch From WooCommerce, Shopify, Magento, OpenCart and any other platform. €0 with a 24-month contract, through Dec 31, 2026. Path 2 ### You handle it with the tools in the admin Import products from XML, CSV, and Google Sheets, and customers and articles from CSV. Upload redirects from old URLs in one batch using a CSV file with old and new URLs. AURA support is by your side at any time. Apps → CSV import produkti.csv 312 rows Columns are mapped to fieldsImport runs in the backgroundCreated: 312 · Errors: 0 A good fit if you know your catalog well and are not in a hurry. Some imports are included in higher-tier plans. Path 3 ### Your developer handles it Admin API with bulk operations for teams that want to migrate programmatically and check every record. The result is the same catalog; only the route is more technical. Admin API · /api/gql mutation { p1: createProduct(input: { name: "Leather wallet" }) { id } r1: createRedirect(input: { old_url: "/p/4821.html", location: "product", item_id: 1001 }) { id } }200 OK · 50 of 50 records# check: every old URL returns a 301 [Everything for developers](https://cloudcart.com/en/developers) Path 1 Path 2 Path 3 Three paths = the same storefront yourstore.comPath 1 · done Order #1051€133.90 · GLS ParcelShop pickupNew 0of 312 productsSame store, same catalog A conversation with an expert tells you which path is right for you. Migration by our team is €0 with a 24-month contract, through Dec 31, 2026. Without a contract, the price depends on the volume, and the expert will tell you once they see your store. [Migration offer](https://cloudcart.com/en/offer/online-store-migration) The timeline ## Same steps, different scale The switch follows a clear process: import, URL mapping, testing, switchover. The steps are the same for every store. Only the scale changes. 300 ### products and one country A small catalog is not “too small.” It goes through the same four steps, just faster. 1Import 2URL mapping 3Testing 4Switchover 1ImportImport history - Stage 1 · products-1.csv 12,500 - Stage 2 · products-2.csv 12,500 - Stage 3 · products-3.csv 12,500 - Stage 4 · products-4.csv 12,500 Created50,000Errors0 2URL mapping301 - /p/4821.html → /product/kozhen-portfeil - /c/12.html → /category/chanti - /novini/241 → /article/esenna-kolekcia - /info/dostavka → /page/dostavka redirect.old_url → redirect.new_url 3TestingTest orders - BG #1051 · €133.90 New - RO Test order New - GR Test order New - ERP Order received Yes Only test orders come in before the switchover 4SwitchoverSettings → Domains - BG yourstore.com SSL - RO yourstore.ro SSL - GR yourstore.gr SSL The domains are pointed to the new store at a time agreed on with you 50 000 ### products, ERP and three countries The same steps, planned in advance and carried out in stages with our team. A large catalog is not “too big for a platform.” It belongs on a higher-tier plan. Our team migrates your store in up to 45 days, and the timeline is confirmed after an assessment. Before you decide ## Five questions before every switch The fear of switching is greater than the pain that brought you here. So we answer the five questions everyone asks, one by one. 1 ### Will sales stop? No. Your old store keeps running while the new one is built at a CloudCart address and checked with test orders. The switchover points your domain to the new store at a time agreed on with you. The change takes anywhere from minutes to 48 hours to propagate, and both stores stay live during that time. 2 ### Will I lose my Google rankings? Every old URL redirects to its new one (301) before the store goes live: products, categories, articles, and pages. Redirects are uploaded in bulk from a CSV file and checked after launch. 3 ### What exactly gets transferred? Products with their variants and images, categories, blog posts, and customers with their name, email, and group. Every product import stays in “Import history,” record by record: what was created, what was updated, and what has an error. 4 ### Who handles it? Our team, you with the tools in the admin, or your developer through the API. No partners or agencies in between. 5 ### How long does it take? Up to 45 days, and the timeline is confirmed after an assessment. It depends on the catalog, the countries and the systems to be connected. What stays ## Sales keep going, URLs keep working Your customers would be the first to notice the switch. That’s why their old links and bookmarks keep working. 9:41 yourstore.com/product/kozhen-portfeil ?gclid=Cj0KCQ&utm_source=google 301 Bags and wallets ### Leather wallet 24,00 € Add to cart AURA 4Your domain stays yoursIt points to the new store, and the certificate is issued and renewed automatically 3Ad parameters pass through the redirectgclid, fbclid, and the main UTM tags reach the new URL, so clicks from Google and Meta continue to be tracked 1Your old store keeps selling until the switchThe new store is built and tested separately, without your customers noticing 2Every old URL redirects to the new one (301)A permanent redirect tells search engines the page has moved, not disappeared 5Products, categories, customers, and articles move overIncluding variants and images; every product import stays in the history 13,418URLs with 301 redirects, redirected in 30 minutes30minutes to redirect them0lost An actual project by the CloudCart team, 2026: every old store URL leads to the new one with a permanent redirect. [All about AURA](https://cloudcart.com/en/aura) After the switch ## Your store now runs on sentences On most platforms every change goes through the admin panel, screen by screen. On CloudCart you tell your AI agent what you need and it does it in the store. ### New prices for a whole category Through an admin panelYou open the products one by one or prepare an import file. With an AI agent on CloudCart“Lower the price of everything in Winter by 15%” ### Out-of-stock products Through an admin panelYou filter by stock, select the products and hide them by hand. With an AI agent on CloudCart“Hide all out-of-stock products” ### Stock report Through an admin panelYou export a report and go through it line by line. With an AI agent on CloudCart“Which products are low on stock?” Works with Claude Code, ChatGPT Codex, Cursor, VS Code and Gemini CLI. The agent signs in with a token you create in the admin: read only, or read and write. The admin panel stays available. [How to connect an AI agent](https://cloudcart.com/en/offer/ai) Before the switch ## Questions everyone asks 01 / 06 ### Is there a period when both stores are running? Yes, and that’s the standard approach. The new store is built at a CloudCart URL while the old one keeps selling. Once everything is tested, the domain points to the new store at a time you choose. 02 / 06 ### Can I do it myself? Yes. The admin includes product imports from XML, CSV, and Google Sheets, customer and article imports, and redirects from old URLs via CSV. Some imports are included in higher-tier plans. If you get stuck along the way, AURA support is available at any time. 03 / 06 ### What happens to my domain and email? The domain stays yours and points to the new store through Settings → Domains, with a certificate that is issued and renewed automatically. Your email stays with your current provider: its MX records are added in the domain settings in the admin, so email keeps working. 04 / 06 ### Do old image and file URLs move over too? Images are uploaded with the products and get new URLs on our platform. Redirects apply to store pages: products, categories, and articles. They do not apply to individual files. 05 / 06 ### How much does it cost and how long does it take to move from WooCommerce, Shopify, Magento or OpenCart? Our team migrates your store from WooCommerce, Shopify, Magento, OpenCart and any other platform, with no outside agency: products, customers, blog posts and your Google rankings. €0 with a 24-month contract, through Dec 31, 2026. It takes up to 45 days, and the timeline is confirmed after an assessment. Sales don't stop: the new store is built while the old one keeps selling, and every old URL gets a 301 redirect to the new one. Without a contract, the price depends on the volume: how many products you have, how many countries you sell in and which systems we need to connect the store to, and an expert will tell you. Only then do you decide. 06 / 06 ### Is CloudCart right for a large retail chain with an ERP and POS systems? Yes. 16 ERP and warehouse systems are built in, and if yours isn't one of them, our team builds an adapter for it. Products, prices and stock come from the ERP automatically, and a sale at the register in a physical store updates stock online too. Catalogs with 50,000 products, updated every night, run on the same platform as a store with 300. A large chain moves through the same steps, with an upfront plan and in phases, with CloudCart's dedicated team. [### I have a physical store Your shelf sells online too Explore →](https://cloudcart.com/en/physical-store) [### CloudCart Pay Card payments without a bank contract Explore →](https://cloudcart.com/en/cloudcart-pay) [### AURA Your AI employee: writes descriptions and SEO content, translates, suggests campaigns Explore →](https://cloudcart.com/en/aura) ## Ready to grow with CloudCart? An expert reviews your store and explains what the switch would mean for you, before you decide. [Talk to a CloudCart consultant](https://cloudcart.com/en/contact)